Toronto law firm Investigation Counsel Professional Corporation has launched a proposed class action against Symantec Corporation. Those affected are all Ontario residents who purchased Norton  branded security and antivirus software anytime  between July 2010 through July 2016.

This case arises out of recent news reports that, for at least seven years, there were critical vulnerabilities in a large number of Norton security and antivirus software products.  Not only did these longstanding and serious vulnerabilities make the protection and security features of  Norton antivirus software products less effective, they also allegedly made users of those products more susceptible to security breaches due to hacking, malware, and computer viruses. Investigation Counsel believes that Ontario residents who purchased these allegedly defective  Norton security and antivirus software products may be entitled to compensation.

On November 14, 2018, the Ontario Court certified this action as a class proceeding and appointed the plaintiffs as representative plaintiffs for the class.


The deadline for class members to opt out of this class action was February 25, 2019


The Notice of Certification can be found here.


The settlement required approval from the Courts in Ontario and Quebec to be valid.  The Quebec Court approved the settlement on February 29, 2024.  The Ontario Court approved the settlement on May 6, 2024.  The Settlement Approval Notice, in English and French, is linked below:




If you have any questions about this class action, please contact John Archibald at 416-637-3152 , by email at or by filling out the form below.

* This Is Not A Claim Form You are not obligated to fill in this form and, if you choose to do so, you are not retaining Investigation Counsel P.C. to act on your behalf. Your personal information will not be disclosed to a third party without your consent or unless it is required by law.